FAQs
- Turn on your TV.
- Press and hold the xfinity and Mute buttons together for five seconds until the light at the top changes from red to green.
- Type the first five-digit code for the TV manufacturer. If the remote light blinks green twice, the code is correct. ...
- Aim the remote at the TV, and press the Power button.
The large-button remote is a third-party device that delivers improved readability of the remote keys and may be easier to use for our customers who are elderly, blind or have low vision or a visual disability and other customers with disabilities.
How do I reset my Xfinity remote for a new TV? ›
Factory reset the Xfinity Voice Remote with a Setup button (XR11)
- Press the Setup button until the LED at the top of the remote changes from red to green.
- Press 9-8-1.
- The LED will blink green twice to indicate that the remote was reset.
Auto-programming
Press and release the correct device button on your remote for the device you're connecting. For example, if you're connecting to a TV, press the TV button. Now press the power button and the device button simultaneously. Hold until the power light on the device turns off and then back on.
How do I get to my Xfinity remote settings? ›
Press the xfinity button on your remote. Use the right arrow or left arrow button to select the gear icon. Press OK (or center of directional pad) to go to the Settings menu.
How do I pair my Xfinity remote to my box? ›
Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box.
How to pair remote to TV? ›
Press and hold the Device button (TV, DVD, Aux, etc.) until its LED stays on. While holding the device button, press and hold the Power button until it lights up. Release both buttons and enter the first brand code using the remote's keypad; the device button's LED should stay on.
How do I find my TV remote code? ›
There should be a list of three digit codes for the manufacturer of your set included in the instructions with your remote. If you lost that list, go to the website for the company who made the remote. You should find the right codes there.
What is the new Xfinity remote called? ›
The Xfinity Voice Remote (models XR11, XR15, XR16, XR100, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, and more.
Does Xfinity have an AARP discount? ›
Xfinity does not offer senior discounts. But it does offer bundle deals and some handy features for older adults that set it apart.
We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you.
Why is my TV not responding to the Xfinity remote? ›
Solution: There may be obstructions in the line-of-sight for the remote control, or the batteries may be dead or dying. You can also try to press and hold the VOL +/- button down, as some older models of the TV Adapter remote were designed to work better if the VOL +/- button is held down instead of tapped repeatedly.
Why won't my Xfinity remote change channels? ›
If the channels do not change, there may be a problem with your TV Box and not with the remote. If the channels do change, or you are unable to change the channels due to a lack of buttons on your TV Box, try to program your Comcast remote. Manually restart the TV Box.
How do I resync my Xfinity remote? ›
Press and hold the xfinity and Info buttons for five seconds. Wait for the Voice Remote light to change from red to green. Follow the instructions by entering the three-digit, on-screen pairing code. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box.
How do I pair my Xfinity remote to my receiver? ›
With the remote pointed at the cable box, hold the xfinity and i buttons down at the same time until the light flashes green. Type the code displayed on the screen. If you have multiple cable boxes in the same room, ignore the pairing screen on the other TVs.
What do you do when your Comcast remote won't change channels? ›
Firmly press and release buttons on the remote one at a time. Try using a Comcast remote from another TV Box, if available, to isolate and check for problems. If another remote is unavailable, or the substituted remote still does not function, try to change channels using the buttons on the receiver's front panel.
